Shipping Refund Terms
Any of our creations over $1000.00 is shipped via FedEx, 1/2 business days service, within Canada , USA and Europe. All shipments are trackable and insured at no extra cost and will require signature upon delivery.
Regular Canada Post Service is available as a second option for our creations under $1000.00. Please note this service is uninsured.
Please allow 2/3 business days for us to prepare and ship any of our creations sold via our online store.
Ship to address: For insurance purpose and accelerate payment processing we ask our Customers to only use the address associated to your method of payment (Credit Card or PayPal account).
Customers are responsible for any taxes and duties applicable in their country on all products purchased from our online store.
Please contact us by Email if you need a special service, we will try to accommodate you and quote you a new shipping cost.
Unfortunately, we have no control for any delays that may happen during shipping and cannot guarantee delivery time.
First, we ask our Customers to inform us of any return decision by Email at contact@HASLERANDKIM.COM within 5 business days.
We will email you a shipping return label that you must use for the return. We will not accept returns shipped with a different carrier.
Make sure item (s) are in their original boxes or bags and that enough padding protect the returned item (s). Any damaged or worn items will be charged an additional restocking fee, We solely reserved the right to decide the restocking fee amount value based on our assessment of damage (s).
We will email you special packaging instructions for insured value shipment over $2000.00
At this time, we can not absorb shipping cost and will not reimburse the original shipping cost and return shipping cost; both will be deducted from the price of the returned item (s). Please note that return shipping costs may be higfull refund her than rate charged when ordering item (s).
Even after our creations are returned and refunded, Customers are still responsible for any taxes and duties applicable in their country.
We are only able to refund the credit card account or PayPal account used during the original purchase.
Christian Hasler & Helen Kim Creations
366 Adelaide St. East, Suite 339, Toronto, Ontario, M5A 3X9, Canada.
Website Terms and Conditions of Use
1.1 Acceptance of Terms and Conditions of Use
IMPORTANT! YOUR ACCESS TO THIS WEBSITE IS SUBJECT TO THESE GENERAL
TERMS AND CONDITIONS OF USE. CAREFULLY READ ALL OF THE FOLLOWING TERMS
AND CONDITIONS OF USE BEFORE PROCEEDING. ACCESSING THIS WEBSITE IS THE
EQUIVALENT OF YOUR SIGNATURE AND INDICATES YOUR ACCEPTANCE OF THESE
TERMS AND CONDITIONS AND THAT YOU INTEND TO BE LEGALLY BOUND BY THEM. IF
YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE
THIS WEBSITE AND DO NOT ENQUIRE ABOUT ANY PRODUCTS AND/OR SERVICES
OFFERED FROM THIS WEBSITE OR DESCRIBED ON THIS WEBSITE.
between you (“You” and “Your”) and CHHK Creations Ltd (the “Company”)
governing Your use of haslerandkim.com and all associated web pages owned by
the Company (collectively, the “Website”). “We” and “Us” means both You and the Company. By
agreement between Us.
By using the Website, You represent and warrant that You are the legal age of majority under
applicable law to form a binding contract with the Company.
time to time. Any and all such amendments will be effective from the date they are published
and will apply to all access to or continued use of the Website.
Company notified You of such amendments. You agree to periodically review these Terms of
Use in order to be aware of any amendments.
Company in writing.
2. YOUR USE OF AND CONDUCT ON THE WEBSITE
2.1 Nature of Use
The Website is for Your personal and non-commercial use only. You agree that You will only
condition of Your access to and use of the Website, You warrant and agree that You will not use
or access the Website to:
a. violate or promote the violation of any government-imposed restriction or rule or of any
b. impersonate any person or entity, misrepresent Your affiliation with a person or entity,
or do any other thing or act that brings the Company, any other user of the Website, or
any third-party into disrepute or causes liability for the Company;
c. distribute viruses, malware, or any other technologies that are malicious or that may
harm the Company, the Website, other users of the Website, the Company’s affiliates, or
any third-party, or in any other way interfere or attempt to interfere with the proper
working of the Website;
d. reverse engineer, decompile, copy, modify, distribute, transmit, license, sublicense,
display, revise, perform, transfer, sell, or otherwise make available to any third-party, or
otherwise publish, deeplink, create derivative works from or exploit in any way the
Website or any content on the Website except as permitted by the Company under
e. harvest or otherwise collect, use, or disclose (including through the use of any robot,
spider, or other automatic device, process, or means) content on the Website or
personal information about any other user or users of the Website for any purpose.
You further represent and warrant with respect to any account that You may make on or through
the Website that:
f. all the information You provide on or through the Website is correct, current, and
g. any username, password, or any other piece of information chosen by You, or provided
to You as part of the Company’s security procedures, if any, will be treated as
confidential by You and will not be disclosed to any other person or entity;
h. You will notify the Company immediately of any unauthorized access to or use of Your
username or password, if applicable, or any other breach of security; and
i. You will not transfer Your account, if any, to another person without the prior written
consent of the Company.
2.2 User Generated Content
You may be able to submit, post, publish, display, or otherwise transmit content, material, or
information to the Website or to other users or persons through or using the Website (“User
Generated Content”). You are entirely responsible for all User Generated Content You submit,
post, publish, display, or otherwise transmit on or through the Website. The Company is not
responsible or legally liable to any third party for the content or accuracy of any User Generated
Content submitted, posted, published, displayed, or otherwise transmitted on or through the
Website by You or any other user of the Website. Any and all User Generated Content must
User Generated Content may be removed, hidden, edited, or otherwise altered at the sole
discretion of the Company for any or no reason, with or without notice, and at any time.
However, the Company has no obligation, nor any responsibility to any party to monitor the
Web-site or its use, and does not and cannot undertake to review User Generated Content. The
Company cannot ensure prompt removal of objectionable material, including User Generated
Content, and the Company has no liability for any action or inaction regarding transmissions,
communications, or content, including User Generated Content, provided by any user of the
Website or third-party, subject to applicable laws.
The discretion of the Company will be informed, but not limited by, the following guidelines for
inappropriate User Generated Content. User Generated Content may be deemed inappropriate
by the Company if it contains, depicts, includes, discusses, encourages, or involves, without
j. material or conduct that is illegal, exploitative, obscene, harmful, threatening, abusive,
harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory,
or discriminatory based on race, sex, religion, nationality, disability, sexual orientation,
age, or other such legally prohibited ground;
k. any false, inaccurate, or misleading information, or the impersonation or attempted
impersonation of the Company, an employee of the Company, another user of the
Website, or any other person or entity;
l. conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as
determined by the Company in its sole discretion, may harm the Company or users of
the Website, or expose either to liability;
m. cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass,
or alarm any other person; or
n. material or conduct that is otherwise objectionable, as determined by the Company at its
By submitting, posting, publishing, displaying, or otherwise transmitting any User Generated
Content on or through the Website, You agree to grant the Company, its successors, and assigns
and the Company’s affiliates and service providers as necessary, a worldwide, royalty free, perpetual,
irrevocable, non-exclusive license to use, reproduce, modify, perform, display,
distribute, copy, and otherwise disclose for any purpose any User Generated Content You submit,
post, publish, display, or otherwise transmit on or through the Website. You waive all moral
rights in any such User Generated Content.
2.3 Ordering and Purchases
You may be able to purchase products on the Website and Your purchase of any such goods
will be governed by this subsection 2.3, subject to any additional terms relating to a particular
product (“Additional Terms”), which will be made available to You at or before Your time of
By selecting a product, quantity, colour, and/or any other features required to be selected by
You, providing Your provided method of payment, and completing the steps required of You
during the check-out process, You can place an order for a product on the Website. You may
receive an email confirming that such order has been received by the Company, however: (a)
any such order confirmation provided to You by the Company does not constitute an
acceptance of Your order; and (b) the Company reserves the right, at its sole discretion, to
accept or reject any order prior to shipment of that order. Without limiting the foregoing
sentence, the Company may reject all or a portion of Your order because of the unavailability of
the ordered product or products for purchase, errors in product pricing information, or a product
recall for one or all of the products You ordered. Shipment and processing of payment for each
product in Your order will constitute the Company’s acceptance of that portion of Your order.
The Company does not represent or warrant that any products description, image, or other such
content on the Website is accurate, complete, reliable, or current. If You deem that a product
You purchased on the Website is not as described on the Website, Your sole recourse is to
return that product to the Company for a refund. Please direct such return inquiries to
WEBDEV@CHHKCREATIONS.COM. To extent legally permissible, the only warranties and conditions
provided to You with respect to any particular product are those warranties and conditions
described on the Website.
By placing an order for a product or products on the Website, and specifically by confirming your
order at the conclusion of the check-out process, You agree to pay the Company the total
amount set-out at the time You confirm Your order. All prices quoted on the Website, including
the prices for products and shipping, are in Canadian dollars (CAD) unless otherwise explicitly stated.
Your provided method of payment will be charged for Your order or for each product in Your
order as each portion of Your order is accepted by the Company and shipped.
The Company reserve the right to reject Your order where the price of an ordered product has changed or was
misstated on the Website; You may be provided an opportunity to accept such price change and
continue with Your order. You are required to pay for all products shipped to You by the
Company, even where such product is shipped to You as a result of an error by the Company.
All payments owed by You are due no more than 15 calendar days after Your receipt of the
product and/or order completion and the Company reserves the right to charge interest on any amounts
owed but not paid by You within such time at the lower of 1.5% or the maximum rate permitted
All information provided by You to the Company during the check-out process must be truthful,
accurate, and complete for the purposes for which such information was requested. By
providing payment information to the Company, You represent and warrant that You are the
authorized owner of such payment method.
The Company may use third-party carriers to ship and deliver the products You order and the
Company is not responsible for any loss or damage to any such products after the Company
has delivered the products to a third-party carrier. Products You order may be shipped in one or
multiple packages. Shipping costs provided to You during the check-out process are estimates
only and are realized by the Company at the time of shipping. You agree to pay all shipping
costs unless otherwise stated by the Company at the time of Your order, including without
limitation any increase in the price of shipping or any duties or other such taxes.
The Company will respect any certain legal rights You have with respect to Your order under
applicable consumer protection laws. For information on the Company’s exchange and returns
3. INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP
The Website and all the content of the Website (including without limitation all information,
reports, data, databases, graphics, interfaces, web pages, text, files, software, code, product
names, company names, trademarks, logos, trade names, any other intellectual property
contained on the Website but excluding User Generated Content), the manner in which such
content is presented or appears and all information relating thereto, and the Website’s features
and functionality (collectively, the “Website IP”) are owned by the Company, its licensors, or
other providers of such Website IP, and are protected in all forms by intellectual property laws,
including without limitation copyright, trademark, patent, trade secret, industrial design, and any
other proprietary rights.
The Company grants You a personal, revocable, non-transferable, and non-exclusive license to
access and read the Website IP.
You agree that, except as explicitly authorized by the Company, You will not:
o. distribute the Website IP for any purpose, including without limitation by compiling an
internal database, or by redistributing or reproducing the Website IP by the press or
media or through any commercial network, cable, or satellite system;
p. create derivative works of, reverse engineer, decompile, disassemble, adapt, translate,
transmit, distribute, publish or republish, download, store, arrange, modify, copy, bundle,
sell, sub-license, export, merge, transfer, loan, rent, lease, assign, share, outsource,
host, make available to any person or otherwise use, either directly or indirectly, the
Website IP in whole or in part, in any form or by any means whatsoever, be they
physical, electronic, or otherwise; or
q. allow any third-party to access the Website IP.
4. ENFORCEMENT, SUSPENSION, AND TERMINATION
The Company may in its sole discretion for any or no reason, with or without notice, and at any
s. limit, suspend, or terminate Your access to or use of the Website;
t. take technical and legal steps to prevent You from accessing or using the Website; or
u. remove or otherwise modify any User Generated Content.
Any such termination or action by the Company shall be in addition to and without prejudice to
such rights and remedies as may be available to the Company, including injunction and
termination shall survive, except to the extent not permitted by law.
To the maximum extent permitted by applicable law, You agree at all times to indemnify,
defend, and hold harmless the Company, its agents, affiliates, partners, and its and their
respective directors, officers, employees, agents, service providers, contractors, licensors,
suppliers, successors, and assigns from and against any claims, actions, proceedings,
demands, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including
legal and other fees and disbursements) sustained, incurred, or paid by the Company, or arising
including without limitation any User Generated Content You submit, post, publish, display, or
otherwise transmit on or through the Website, and Your access to, use, or misuse of the
Website or any content on the Website.
6. LIMITATIONS ON LIABILITY AND DISCLAIMER
6.1 Limitations on Liability
EXCEPT TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY, ITS
AFFIL-IATES, AGENTS, LICENSORS, SUPPLIERS, OR ITS OR THEIR RESPECTIVE
DIRECTORS, OFFIC-ERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS,
CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE,
WHETHER IN TORT, CONTRACT, OR OTHERWISE, FOR ANY SPECIAL, INDIRECT,
INCIDENTIAL, PUNITIVE, EXEMPLARY, AGGRAVATED, ECO-NOMIC, OR
CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO
DAMAGES FOR LOSS OF USE, LOST PROFITS, LOST GOODWILL OR BUSINESS
REPUTATION, LOST DATA, OR LOST SAVINGS, EVEN IF THE COMPANY OR ANY OF ITS
LAW-FUL AGENTS OR EMPLOYEES HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAM-AGES OR CLAIM, RESULTING FROM YOUR USE OF OR INABILITY TO USE
THE WEBSITE OR ANY CONTENT ON THE WEBSITE, INCLUDING WITHOUT LIMITATION:
(A) ANY CHANGES THE COMPANY MAY MAKE TO THE WEBSITE OR TO ANY CONTENT
ON THE WEBSITE, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE
PROVISION OF THE WEBSITE OR ANY CONTENT ON THE WEBSITE; (B) THE DELETION
OF, CORRUPTION OF, OR FAILURE TO SEND, DISPLAY, OR STORE ANY ADS, USER
GENERATED CONTENT, OR OTHER COM-MUNICATIONS OR DATA MAINTAINED OR
TRANSMITTED BY OR THROUGH THE WEBSITE OR ANY CONTENT ON THE WEBSITE,
INCLUDING USER GENERATED CONTENT; (C) YOUR FAILURE TO PROVIDE THE
COMPANY WITH ACCURATE ACCOUNT INFORMATION OR TO KEEP YOUR PASSOWARD
OR ACCOUNT DETAILS SERCURE AND CONFIDENTIAL, AS APPLI-CABLE.
NOTWITHSTANDING THE FOREGOING, IF THE COMPANY IS FOUND TO BE LIABLE FOR
ANY REASON, THE COMPANY’S LIABILITY TO YOU OR ANY THIRD PARTY IS LIMITED TO
THE GREATER OF: (Y) THE TOTAL FEES SUCH PARTY MADE TO THE COMPANY IN THE
12 MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY; AND (Z) $150 CAD.
6.2 Availability, Completeness, and Quality
You understand and agree that the Website, any content on the Website, and any services or
items found or attained through the Website are provided on an “as is” and “as available” basis,
without any warranties of any kind, either express or implied, including without limitation the
implied warranties of merchantability, fitness for particular purpose, or non-infringement.
Except as otherwise expressly required by applicable law, the Company makes no
representations, warranties, conditions, or other terms (whether express or implied) in relation to
the provision of the Website or any content on the Website, including without limitation as to
completeness, security, reliability, suitability, accuracy, availability, or currency of the Website or
any content on the Website, that the Website or any content on the Website will be free from
bugs, errors, or omission, or as to the satisfactory quality or fitness of the Website or any
content on the Website for a particular purpose. The Company assumes no obligation to update
the Website or any content on the Website. The Website or any content on the Website may be
changed without notice to You.
To the maximum extent permitted by applicable law, the Company excludes all liability (whether
arising in contract, tort, breach of statutory duty, or otherwise), which the Company may
otherwise have to You as a result of any error or inaccuracies in the Website or any content on
the Website, the unavailability of the Website for any reason, or any representation or statement
made on or through the Website or any content on the Website.
The Company is not responsible for any content on the Website, including User Generated
Content, that You may find undesirable or objectionable.
The Company cannot and does not guarantee or warrant that files or data available for
downloading on, through, or as a result of the Website will be free of viruses or other destructive
code. You are solely and entirely responsible for Your use of the Website and Your computer,
Internet, and data security. To the fullest extent provided by law, the Company will not be liable
for any loss or damage caused by denial-of-service attack, distributed denial-of-service attack,
overloading, flooding, mailbombing or crashing, viruses, trojan horses, worms, logic bombs, or
other technologically harmful materials that may infect Your computer equipment, computer
programs, data, or other proprietary material due to Your use of the Website or any services or
items found or attained on, through, or as a result of the Website or to Your downloading of any
material posted on or through the Website, or on any website linked to the Website.
6.4 Third-Party Sites
The Website or content on the Website may contain links to third-party sites. The Company
does not assume responsibility for the accuracy or appropriateness of, and has no control over,
the information, data, opinion, advice, or statements contained at such sites, and makes no
representations about any such websites that may be accessed from the Website or from any
content on the Website. Where You access such sites, You acknowledge and agree You are
doing so at Your own risk. Your use of a third-party site may be governed by the terms and
conditions of such site.
In providing links to third-party sites, the Company is in no way acting as a publisher or
disseminator of any material contained on those sites and does not and does not seek to
monitor or control such sites.
A link to a third-party site does not mean and should not be construed to mean that the
Company is affiliated or associated with such third-party in any way. The Company does not
recommend or endorse any material found on such third-party sites. The mention of another
party or its product or service on the Website or in any content on the Website is not and should
not be construed as an endorsement of that party or its product or service.
6.5 No Reliance
Any reliance You may place on the Website or any content available on, through, or as a result
of the Website is at Your own risk. Any content provided by the Company on, through, or as a
result of the Website is provided for general information purposes only and to inform You about
the Company and the Company’s products, news, features, services, and other websites. Such
content does not constitute technical, financial, or legal advice, or any other type of advice, and
should not be relied on for any purpose. You agree to apply Your own judgment or obtain
specific or professional advice before taking, or refraining from, any action or inaction on the
basis of the Website or any content on the Website, including User Generated Content,
including without limitation the use of the Website or any content on the Website, including User
Generated Content, as the basis for any conclusions.
6.6 No Offer of Sale
Unless explicitly stated, the Website and the content on the Website are not to be construed as
an offer to sell any product or service.
6.7 Force Majeure
event or circumstances beyond the Company’s reasonable control including without limitation
strikes, lock-outs and other industrial disputes, breakdown of systems or network access,
disease, flood, fire, explosion, or accident.
If You have a dispute with one or more other users of the Website, You release the Company,
its affiliates, and licensors (and its and their directors, officers, employees, agents, and
subsidiaries) from any claims, demands, and damages (actual and consequential) of every kind
and nature, known and unknown, arising out of or in any way connected with such disputes.
The use by the Company of Your personal information is governed by the Company’s privacy
By using the Company’s Website or by submitting Your personal information, including User Generated Content, on or
through the Website, You consent to the collection, use, and disclosure of Your personal
9.1 No Agency
No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship
9.2 Governing Law, Jurisdiction, and Attornment
Province of Ontario and the federal laws of Canada applicable therein, without giving effect to
any choice of law provision, principle, or rule, and notwithstanding Your domicile, residence, or
performed in the Province of Ontario and the courts of the Province of Ontario shall have
jurisdiction to entertain any action arising under or out of these Term of Use. You and the
Company agree to irrevocably attorn and submit to the exclusive jurisdiction of the courts of the
Province of Ontario. You further waive any and all objections to the exercise of jurisdiction over
You by such courts and to the venue of such courts.
You agree to waive any right You may have to a trial by jury or to commence or participate in
any class action against the Company related to the Website or any content on the Website,
No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from
exercise of any right, remedy, power, or privilege hereunder precludes any other or further
exercise thereof or the exercise of any other right, remedy, power, or privilege.
that jurisdiction, be ineffective to the extent of such prohibition or unenforceability and shall be
requirement or Your statutory rights.
9.5 Entire Agreement
contain the entire understanding and agreement between Us in relation to Your use of the
Website, and supersede and replace all prior and contemporaneous understandings,
agreements, representation, statement, or other communication made by You or the Company,
whether written or oral, that is not contained herein.
The Website is operated by CHHK Creations Ltd, 366 Adelaide St. East, #339, Toronto, ON, Canada.
You consent to the exchange of information and documents between Us electronically over the
Internet or by e-mail. If You have an account profile with the Company or have purchased a
product or service from the Company, the Company will send You information and documents
to the e-mail address in Your account profile on the Website or provided in the course of
purchasing such product or service. You will send information and documents to the Company
by email to WEBDEV@HASLERANDKIM.COM.
Company shall be in writing and provided to CONTACT@HASLERANDKIM.COM. All
notices from the Company to You will be displayed on the Website from time to time.
You may not assign, sublicense, or otherwise transfer any of Your rights and obligations in